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Shimadzu 8060RX lcd contains no usable data

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Shimadzu 8060RX lcd contains no usable data wesley vermaelen35866  2024-10-22 22:39
 

Hi,
I've been using Skyline to process data from our Shimadzu 8060NX for a while now and everything works well.
Recently we acquired a new Shimadzu 8060RX but for some reason when I import the results from this machine an error occurs: "The sample contains no usable data".
When I use labsolutions from Shimadzu there is clearly data in the file.

When I use SeeMS from ProteoWizard there is also no data to be seen.

Do you have any idea what is going on here?

I have included two files, one from 8060NX that works and one from the 8060RX that doesn't work. These are similar analysis.

I am very grateful for your help.
Wesley.
 
 
wesley vermaelen35866 responded:  2024-10-30 17:00

Hi,
I've noticed that the versions of labsolutions and labsolutions Insight on the 8060RX is newer (v 5.128, v 4.2.SP1).

While the versions on the 8060NX is v5.120, 4.0.SP2 respectively.

As such, I cannot open files run on the RX, on the NX.

Is this a known problem? Is this going to be fixed?

Wesley.