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Skyline not opening

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Skyline not opening henry  2023-01-19 07:06
 

Hello,

We have user whose skyline app continues to crash. When She attempts to open it, she gets the attached error message telling her to check the log in Event View, also attached. I've already uninstalled and reinstalled the program and uninstalled windows updates.
 
 
Nick Shulman responded:  2023-01-19 07:18
I think you might trying to run a program which was made by someone else.
We make a program which analyzes data from mass spectrometers.

Your error message includes the text "SKYLINE Property Management Error Handler" and "SKYLINE.MainWindow" which do not seem to be things that would be found in our software.

Where did you install your software from?
-- Nick