An error occurred trying to download Skyline

support
An error occurred trying to download Skyline amahan  2022-12-19 10:21
 

An error occurred trying to download 'https://skyline.gs.washington.edu/software/Skyline-release-64_22_2/Skyline.application'.
See the setup log file located at 'C:\Users\amahan\AppData\Local\Temp\VSDF115.tmp\install.log' for more information.

when I enter "https://skyline.gs.washington.edu/software/Skyline-release-64_22_2/Skyline.application" directly in browser I get xml code

<?xml version="1.0" encoding="utf-8"?>
<asmv1:assembly xsi:schemaLocation="urn:schemas-microsoft-com:asm.v1 assembly.adaptive.xsd" manifestVersion="1.0" xmlns:asmv1="urn:schemas-microsoft-com:asm.v1" xmlns="urn:schemas-microsoft-com:asm.v2" xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlns:xrml="urn:mpeg:mpeg21:2003:01-REL-R-NS" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:asmv3="urn:schemas-microsoft-com:asm.v3" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#" xmlns:co.v1="urn:schemas-microsoft-com:clickonce.v1" xmlns:co.v2="urn:schemas-microsoft-com:clickonce.v2">
<assemblyIdentity name="Skyline.application" version="22.2.0.312" publicKeyToken="e4141a2a22107248" language="neutral" processorArchitecture="msil" xmlns="urn:schemas-microsoft-com:asm.v1" />
<description asmv2:publisher="Skyline" asmv2:product="Skyline" asmv2:supportUrl="https://skyline.ms/support.url" xmlns="urn:schemas-microsoft-com:asm.v1" />
<deployment install="true">
<deploymentProvider codebase="https://skyline.gs.washington.edu/software/Skyline-release-64_22_2/Skyline.application" />
</deployment>
<dependency>
<dependentAssembly dependencyType="install" codebase="Application Files\Skyline_22_2_0_312\Skyline.exe.manifest" size="142364">
<assemblyIdentity name="Skyline.exe" version="22.2.0.312" publicKeyToken="e4141a2a22107248" language="neutral" processorArchitecture="msil" type="win32" />
<hash>
dsig:Transforms
<dsig:Transform Algorithm="urn:schemas-microsoft-com:HashTransforms.Identity" />
</dsig:Transforms>
<dsig:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1" />
dsig:DigestValuehj+8x2o0jbNyeVZb9efH6GInr0w=</dsig:DigestValue>
</hash>
</dependentAssembly>
</dependency>
<compatibleFrameworks xmlns="urn:schemas-microsoft-com:clickonce.v2">
<framework targetVersion="4.7.2" profile="Full" supportedRuntime="4.0.30319" />
</compatibleFrameworks>

<publisherIdentity name="CN=University of Washington, O=University of Washington, L=Seattle, S=Washington, C=US" issuerKeyHash="254581685026383d3b2d2cbecd6ad9b63db36663" /><Signature Id="StrongNameSignature" xmlns="http://www.w3.org/2000/09/xmldsig#"><SignedInfo><CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" /><SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#rsa-sha256" /><Reference URI=""><Transforms><Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature" /><Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" /></Transforms><DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha256" /><DigestValue>AKRfQgZhA6beEuaNTdRclrAcMFKROjHT9gZcM/BHQlI=</DigestValue></Reference></SignedInfo><SignatureValue>gz9+hqU2fuNwJuwvS6F3Hu7KGrmCKFdG+kDl3M1fTyxFGty9n4EiUuFhckD0oYY5KfmQiMVdpCnWmHTt02KEfL0XZR+qiuMXHHK7YzZssuWTYGw4JvOuZAYqV0Ptio8V06agdP0+IJAV9lk48AqNuLkvQiaL+MhuRReImEZGuXYWeGKDvgNS9jacUm20HC+lVSKjlUwZM7HnWFPWKNq1Qwk3RL4o1hojDoWPxG9SGf+e7vPHMXwcPEMNpC6BGZFkN6msCA/cJ3VwyBgenTwegtVilZkgANr0Yrg6yqxQUTjR0jUUUQre2A8ckEDR+JempO+K6+RQ+1NqTAmtj7axNg==</SignatureValue><KeyInfo Id="StrongNameKeyInfo"><KeyValue><RSAKeyValue><Modulus>xtmaVGQm59JHOXiq6oJWkFTjjnuORjbC1asIEVfQa1xvRXXyk+jye7h3ezw6wBTJlNq3r0wgNIbAkk1wq59hndsBcRRSQJJdFScLQrD7Z5LDNrwFqZZFlCt0Yxl0ZfxPes/BNGgfnoGXA6cd7jFPbahElvmCJoXR96fcwx6mIOMtTuGr+YINFngeBEVHADYnt+/6i5c842rPjYQa1P2oCFZFwdsa8GUFIf4QLG3JVpyqTfNzn3sikKeFxFU8COnwv1MYQ7WEt/qkOujM9uF6MP7003tjtA6fuBwPTH8c0+laBTq+5MYIqvroPwnalSTJ/9EaBanhxxE0o0Ppb69Igw==</Modulus><Exponent>AQAB</Exponent></RSAKeyValue></KeyValue><msrel:RelData xmlns:msrel="http://schemas.microsoft.com/windows/rel/2005/reldata"><r:license xmlns:r="urn:mpeg:mpeg21:2003:01-REL-R-NS" xmlns:as="http://schemas.microsoft.com/windows/pki/2005/Authenticode"><r:grant><as:ManifestInformation Hash="524247f0335c06f6d3313a9152301cb0965cd44d8de612dea6036106425fa400" Description="" Url=""><as:assemblyIdentity name="Skyline.application" version="22.2.0.312" publicKeyToken="e4141a2a22107248" language="neutral" processorArchitecture="msil" xmlns="urn:schemas-microsoft-com:asm.v1" /></as:ManifestInformation><as:SignedBy />as:AuthenticodePublisheras:X509SubjectNameCN=University of Washington, O=University of Washington, L=Seattle, S=Washington, C=US</as:X509SubjectName></as:AuthenticodePublisher></r:grant><r:issuer><Signature Id="AuthenticodeSignature" xmlns="http://www.w3.org/2000/09/xmldsig#"><SignedInfo><CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" /><SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#rsa-sha256" /><Reference URI=""><Transforms><Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature" /><Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" /></Transforms><DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha256" /><DigestValue>DUzXbnrMpbSbDpg1/vOyeij67/Hf7/q3ROK732oBjQA=</DigestValue></Reference></SignedInfo><SignatureValue>GS3MBbhLTXUVxbwM8VyvpKjQq684tqVBMc0pomt6LJ9JzY945VGe3RTj5m+kaMCCoJ7H2wXrO9ycbkPpAV+b7I7T82o9sy3OJlT3RJJcRuc4vIxACWy45z5N8y0t7joEW+S/NG9FcEB9LfW1J+EkrqROW8EloLBj88vFwdcI8DH4xgHub5K8NFZcMRQxbgktFZ3BkUuP/GV2BpCJs6x/PD6nPtVsd5SYTwHnq+wheCauL6A4jrZKf2E5hQDvtjjB3foe3Jwn+Y6vaA7fUdD+TNeTdsG8pbDX1slmbTgHjajZb0fehL4ZQId4jtywvvZjAI2v/6eTvbeMwWYVrUfdxw==</SignatureValue><KeyInfo><KeyValue><RSAKeyValue><Modulus>xtmaVGQm59JHOXiq6oJWkFTjjnuORjbC1asIEVfQa1xvRXXyk+jye7h3ezw6wBTJlNq3r0wgNIbAkk1wq59hndsBcRRSQJJdFScLQrD7Z5LDNrwFqZZFlCt0Yxl0ZfxPes/BNGgfnoGXA6cd7jFPbahElvmCJoXR96fcwx6mIOMtTuGr+YINFngeBEVHADYnt+/6i5c842rPjYQa1P2oCFZFwdsa8GUFIf4QLG3JVpyqTfNzn3sikKeFxFU8COnwv1MYQ7WEt/qkOujM9uF6MP7003tjtA6fuBwPTH8c0+laBTq+5MYIqvroPwnalSTJ/9EaBanhxxE0o0Ppb69Igw==</Modulus><Exponent>AQAB</Exponent></RSAKeyValue></KeyValue><X509Data><X509Certificate>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</X509Certificate><X509Certificate>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</X509Certificate></X509Data></KeyInfo></Signature></r:issuer></r:license></msrel:RelData></KeyInfo></Signature></asmv1:assembly>

 
 
Nick Shulman responded:  2022-12-19 10:49
Can you send us the file "C:\Users\amahan\AppData\Local\Temp\VSDF115.tmp\install.log"?
That file will probably contain an error message which will tell us what is going on.

The other text that you pasted in this support request is the contents of the "Skyline.application" file on our server. Usually when you click on a link like that, the browser would ask you where to save the file "Skyline.application", but instead the browser chose to display the file as text. This behavior probably has nothing to do with what is preventing you from installing Skyline.
Things might have gone better if you had right-clicked on the "Skyline.application" link and chosen "Save link as..." (or maybe "Save target as..." depending on your browser).

Anyway, after we see that "install.log" that your original error was referring to we will probably be able to figure out what is going wrong.
-- Nick
 
Brendan MacLean responded:  2022-12-19 12:03
 
Nick Shulman responded:  2022-12-19 16:52
Amahan,

If you are not able to get the regular Skyline installer to work, you might have more success with the "unplugged" installer:
https://skyline.ms/wiki/home/software/Skyline/page.view?name=install-64-disconnected_22_2

-- Nick