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Issue Installing Skyline 26.1 & Installation Error Attached

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Issue Installing Skyline 26.1 & Installation Error Attached ujjalkumar das  2026-03-27 10:45
 

Hi Skyline Team,
I am currently experiencing an issue installing the updated version of Skyline 26.1. Please see the attached log file for details.
The application did not update automatically, so I attempted to download and install the latest version directly from the Skyline website. However, the installation fails and returns an error (shown in the attached log).
Could you please advise on how to resolve this issue or let me know if there are any known problems with this version?
Thank you very much for your assistance.
Best regards,
Ujjal
 
 
Nick Shulman responded:  2026-03-27 11:06
It looks like you are using the "setup.exe" from an "unplugged" installer.
That is, you can download a .zip file from the unplugged installer page:
https://skyline.ms/home/software/Skyline/wiki-page.view?name=install-64-disconnected
and then extract the contents of that .zip file. When you run the "setup.exe" from that .zip file, it will look for "Skyline.application" which is expected to be right next to it.

This is different from the regular Skyline installation process where you would go to this page:
https://skyline.ms/home/software/Skyline/wiki-page.view?name=SkylineInstall_64_26-1&submit=false
and then download a file which is also called "setup.exe" but which will go back to our website to download all of the necessary files.

What sort of installation are you trying to do? Where did you get the "setup.exe" file that you are running?
-- Nick