Can you send us your Skyline document?
In Skyline you can use the menu item:
File > Share
to create a .zip file containing your Skyline document and supporting files including extracted chromatograms.
Files which are less than 50MB can be attached to these support requests. You can always upload larger files here:
https://skyline.ms/files.url
That error message makes it sound like you do not have any transitions in the Targets tree.
You might be able to correct this by right-clicking on something in the Targets tree and choosing "Pick Children".
For everything in the Targets tree, Skyline keeps track of whether you are the one deciding which children it has, or whether Skyline is managing that.
When you bring up the child picker window there is a magic wand button which can toggle between the two states.
Also, you can put everything into the Skyline is managing state by going to:
Refine > Advanced
and checking the checkbox next to the "Auto-select all..." items.
If you check the checkbox next to "Auto-select all...Transitions" then the settings on the "Filter" tab at "Settings > Transition Settings" will have an effect.
-- Nick