Error in importing raw results due to modified .skyd file

support
Error in importing raw results due to modified .skyd file hana selicova  2024-12-03 11:02
 

Good evening,
lately I am unable to import raw files to the Skyline (I just uploaded the newest version). Everytime I try to upload my result files by the usual way, it starts importing and and after few seconds each of the files gives the "failed" which imideately turns into the "canceled" yellow saying. Sometimes first few injections upload, but the rest is always blocked from importing. Everytime the data are not open anywhere else. I tried rebuild the .skyd cache, reexporting the files in case there would be problem in them, saved the Skyline for those data in different folder in case there would be the clash there, checked the read/write permissions. But here I am done with what I had in my mind that could possibly be the problem. Could you help me solve this issue please? I am attaching the error statement.

 
 
Brian Pratt responded:  2024-12-03 11:25

That looks like it's on a network drive - can you try it on a local volume? Network drives can be tweaky.

Thanks for using the Skyline support board,

Brian Pratt