Can you send us your .wiff file and the .wiff.scan file that goes with it?
That would be:
ADC mix digest MRM IDA fix 20min 02122021 b.wiff
and
ADC mix digest MRM IDA fix 20min 02122021 b.wiff.scan
The best way to send a Skyline document is to use the "File > Share" menu item to create a .sky.zip file.
The .sky.zip file will contain the .sky and .skyd files that you already attached, but it will also contain other supporting files including the .midas file which Skyline created while extracting chromatograms.
The "Share Document" dialog also gives you the option to include the raw (.wiff) files.
Files which are less than 50MB can be attached to these support requests. You can always upload larger files here:
https://skyline.ms/files.url
-- Nick