Dear Skyline,
Since we are using skyline we always had a bit problems with our reports. Mostly after each update we lost them and had to reimport them.
After Brendan's mail on April 1st, I decided to update again all computer with skyline, after almost 2 years.
Unfortunately a colleague using skyline and a specific template lost her template. gain
She was not able to import it. I tested it on a new Instrument acquiring PC we have since 5 month, where I installed AutoQC for Panorama.
This PC never saw any inhouse template we saved. I tried to import the specific report of my colleague.
As shown in the word file, I could import something, but during import the report name changed ("Report_Template_QQQ_Skyline.skyr" to "Report_JC.skyr") and the imported report did not corresponded anymore of what she paste normally in excel. she could not use this imported report.
I did one other test on my computer. I was able to import one of my templates, but unfortunately stays light-grey, and I am not able to use it.
How could we fix these issues?
Thank you in advance for your support and wish a nice day.
Kind regards
Jean-Christophe