SSL_ERROR

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SSL_ERROR ebru9679  2022-11-08
 

Dear Skyline time,

I am trying to download encyclopedia-1.12.31 but I get an error "SSL_ERROR_RX_RECORD_TOO_LONG". could you please check your ssl record?
Thank you
Ebru

 
 
Nick Shulman responded:  2022-11-08
Where are you trying to download EncyclopeDIA from and which browser are you using?
I am able to download EncyclopeDIA from this page without error:
https://bitbucket.org/searleb/encyclopedia/wiki/Home

-- Nick
 
ebru9679 responded:  2022-11-08
Dear Nick,
i used the same page. I tried chrome, explorer, opera. What can I do?
Thank you very much for your help
Ebru
 
Nick Shulman responded:  2022-11-08
I have uploaded encyclopedia-1.12.31-executable.jar to this folder:
https://proteome.gs.washington.edu/~nicksh/ebru9679/

Which version of Windows are you using?
I suspect that you would get the same error downloading anything from the Bitbucket website.

You would probably be able to download the files that you need using a different computer or using your cell phone.
-- Nick
 
ebru9679 responded:  2022-11-09
Dear Nick
I appreciate for the folder.
Yes, I could not download anything from Bitbucket website.
I tried five computers and 2 cell phones on- and off –campus and we use the latest version of internet explorer and other browsers.
In addition, I contacted with computer center of my university, they tried different TGF settings unfortunatelly we could not fix it.
The error message is here:
Can’t connect securely to this page.
This might be because the site uses outdated or unsafe TLS security settings.
If this keeps happening, try contacting the website’s owner. Your TLS security settings aren’t set to the defaults, which could also be causing this error.
Thank you very much for your help
Ebru
 
bsearle responded:  2022-11-10
Hi Ebru,
Like Nick, we're also having trouble recreating this error. What country are you trying this download from? What platforms are you using and what country are you trying the download from?
Thanks,
Brian
 
ebru9679 responded:  2022-11-10
Hi Brian
From Turkey (Turkiye). Platform (?). We used different browsers internet explorer, chrome, opera, safari to download from Bitbucket website.
Thank you very much
Ebru