Cannot download or install Skyline Daily

support
Cannot download or install Skyline Daily mattkarasu  2022-04-07 10:20
 

Ive tried to install Daily here at UWMC this morning and it has thrown up this error:

Cannot download the application. The application is missing
required files. Contact application vendor for assistance.

DETAILS:

PLATFORM VERSION INFO
Windows : 10.0.19044.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.8.4270.0 built by: NET48REL1LAST_C
clr.dll : 4.8.4470.0 built by: NET48REL1LAST_C
dfdll.dll : 4.8.4270.0 built by: NET48REL1LAST_C
dfshim.dll : 10.0.19041.1 (WinBuild.160101.0800)

SOURCES
Deployment url : https://skyline.gs.washington.edu/software/Skyline-daily13-64/Skyline-daily.application
Server : Apache
Deployment Provider url : https://skyline.gs.washington.edu/software/Skyline-daily13-64/Skyline-daily.application
Application url : https://skyline.gs.washington.edu/software/Skyline-daily13-64/Application Files/Skyline-daily_21_2_1_455/Skyline-daily.exe.manifest
Server : Apache

IDENTITIES
Deployment Identity : Skyline-daily.application, Version=21.2.1.455, Culture=neutral, PublicKeyToken=e4141a2a22107248, processorArchitecture=msil
Application Identity : Skyline-daily.exe, Version=21.2.1.455, Culture=neutral, PublicKeyToken=e4141a2a22107248, processorArchitecture=msil, type=win32

APPLICATION SUMMARY
* Installable application.

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of https://skyline.gs.washington.edu/software/Skyline-daily13-64/Skyline-daily.application resulted in exception. Following failure messages were detected:
+ Downloading https://skyline.gs.washington.edu/software/Skyline-daily13-64/Application Files/Skyline-daily_21_2_1_455/BaseCommon.dll did not succeed.
+ The remote server returned an error: (404) Not Found.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [4/7/2022 10:10:13 AM] : Activation of https://skyline.gs.washington.edu/software/Skyline-daily13-64/Skyline-daily.application has started.
* [4/7/2022 10:10:14 AM] : Processing of deployment manifest has successfully completed.
* [4/7/2022 10:10:14 AM] : Installation of the application has started.
* [4/7/2022 10:10:14 AM] : Processing of application manifest has successfully completed.
* [4/7/2022 10:10:16 AM] : Found compatible runtime version 4.0.30319.
* [4/7/2022 10:10:16 AM] : Request of trust and detection of platform is complete.

ERROR DETAILS
Following errors were detected during this operation.
* [4/7/2022 10:10:24 AM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading https://skyline.gs.washington.edu/software/Skyline-daily13-64/Application Files/Skyline-daily_21_2_1_455/BaseCommon.dll did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)
at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- The remote server returned an error: (404) Not Found.
- Source: System
- Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

 
 
Nick Shulman responded:  2022-04-07 11:03

Thank you for reporting this error.

Yes, installing Skyline-Daily does not work for me either.
It appears that our installation folder is missing some files including "BaseCommon.dll".

You might have better luck with the "unplugged" installer:
https://skyline.ms/wiki/home/software/Skyline/daily/page.view?name=install-disconnected-64

I will try to find someone to fix the regular installer.
-- Nick

 
Nick Shulman responded:  2022-04-07 12:31
I believe I have fixed the Skyline-Daily installer.
It should work for you now.
-- Nick