What's wrong with my Thermo RAW files

What's wrong with my Thermo RAW files solis  2019-08-19

Dear support team,

lately, some of my RAW files (independent of experiment or date) are not being imported by Skyline. This is the error message I always get:

Failed importing results file 'Ref_xxx_VS_090819.raw'.
[SpectrumList_Thermo::spectrum()] Error retrieving spectrum "controllerType=0 controllerNumber=1 scan=45461": [RawFileImpl::getMassList()] Object reference not set to an instance of an object.

Can you help me figure out what's wrong? If I convert the files to mzXML, Skyline does upload them successfully.


matt.chambers42 responded:  2019-08-22


When you view that scan in QualBrowser do you see the spectrum? What are you using to convert the files to mzXML (if pwiz msconvert, what version)?

If you can see the spectrum in QualBrowser I'll need to see an affected file to understand why it's happening. You can upload to https://skyline.ms/project/home/support/file sharing/begin.view if the data's not confidential. If it is confidential then we'll have to work out another way.