Are you seeing any sort of error message?
Can you send us your files?
In Skyline, you can use the menu item:
File > Share > (complete)
to create a .zip file containing your Skyline document and supporting files.
You should also send us some of your .wiff files. (I'm not sure what a .wiff2 file looks like-- maybe you also have to send us a .wiff.scan too or something?)
If those files are less than 50MB then you can attach them to this support request.
Otherwise, you can upload them here: