It looks like you might need to use a larger number of minutes in the setting at:
Settings > Transition Settings > Full Scan > Retention Time Filtering
(or change it to "Use all matching scans")
If that does not help, then you should send us your Skyline document.
In Skyline, you can use the menu item:
File > Share > (complete)
to create a .zip file containing your Skyline document and supporting files.
If that .zip file is less than 50MB then you can attach it to this support request. Otherwise, you can upload it here:
https://skyline.ms/files.url
-- Nick