installing skyline daily error

support
installing skyline daily error Josh Baeza  2018-06-14 12:27
 

Hi Skyline team,

I get an error when trying to install skyline daily and I've included the install.log file.
I am installing skyline daily onto our lab server. If the error is stemming from our end, please let me know so I can tell my IT person.

Thanks,

Josh

 
 
Brendan MacLean responded:  2018-06-14 12:50

You could probably find this suggestion elsewhere on the support board, but the first thing I suggest trying, in this case, is to paste the URL that failed to download into a web browser. It's on the last line of your log file.

Frequently, that solves the problem, which seems to be an issue between the setup.exe trying to download the URL and local security. Somehow standard browsers seem to be able to download it just fine, and that starts the installation.

Let us know if it works for you. Thanks for installing Skyline.

--Brendan