Error while updating Skyline 4.1

support
Error while updating Skyline 4.1 Sadr  2018-01-12 04:33
 
Pleas can you help me with this:


System.Deployment.Application.DeploymentDownloadException: Downloading https://skyline.gs.washington.edu/software/Skyline-release-64_4_1/Application Files/Skyline_4_1_0_11714/Skyline.exe did not succeed. ---> System.Net.WebException: The operation has timed out.
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
   --- End of inner exception stack trace ---
   at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
   at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
   at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)
   at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
   at System.Deployment.Application.DeploymentManager.SynchronizeCore(Boolean blocking)
   at System.Deployment.Application.DeploymentManager.SynchronizeAsyncWorker()

Regards,

Sadr
 
 
Brendan MacLean responded:  2018-01-12 11:03
Hi Sadr,
Keep trying and I hope you will succeed. Many other clearly have. Other things to check:

1. Can anyone else on your network upgrade/install successfully?
2. Can you upgrade/install successfully elsewhere, e.g. from home?

This is likely some kind of networking issue. Perhaps a hiccup, perhaps a firewall or ...

Let us know what you find. We believe the problem is most likely on your end.

Thanks for trying to upgrade so quickly and for letting us know how it went. Sorry, it wasn't pain-free.

--Brendan