Issue 952: Strategies for reducing ExceptionWeb reports for already-solved issues

issues
Status:open
Assigned To:Brian Pratt
Type:Todo
Area:Skyline
Priority:3
Milestone:4.3
Opened:2023-04-24 12:30 by Brian Pratt
Changed:2023-04-24 12:33 by Brian Pratt
Resolved:
Resolution:
Closed:
2023-04-24 12:30 Brian Pratt
Title»Stategies for reducing ExceptionWeb reports for already-solved issues
Assigned To»Brian Pratt
Type»Todo
Area»Skyline
Priority»3
Lately I've been seeing a lot of reports for problems that are already solved in recent releases:

Perhaps Skyline's unhandled exception reporter code could check for a newer version of Skyline and suggest that the user give that a try.

To be most effective, I suppose we'd want to suggest Daily in addition to regular releases.

If things are really wrapped around the axle, it might not be practical to phone home so simply adding language about making sure you're up to date might make a difference (or perhaps we already do, I didn't look).

Another no-contact strategy: check today's date against the date encoded in the version number, and suggest that anything older than six (? three?) months is likely ripe for updating.

2023-04-24 12:33 Brian Pratt
TitleStategies for reducing ExceptionWeb reports for already-solved issues»Strategies for reducing ExceptionWeb reports for already-solved issues