Issue 715: Prosit not available

issues
Status:open
Assigned To:Brendan MacLean
Type:Defect
Area:Skyline
Priority:3
Milestone: 
Opened:2020-01-29 by cang
Changed:2020-01-29 by Brendan MacLean
Resolved:
Resolution:
Closed:
2020-01-29 cang
Title»Prosit not available
Assigned ToGuest»Brendan MacLean
Type»Defect
Area»Skyline
Priority»3
Hi,

I was trying the Prosit feature and got the error message

Status(statuscode=unavailable, Detail="fail to connect to all addresses")

The Prosit server address is

131.159.152.7:8500

The Prosit site at ProteomicsDB is up so not sure what the problem was..

Thanks.

Ching-Seng

2020-01-29 Brendan MacLean
resolve as By Design
Statusopen»resolved
Assigned ToGuest»Brendan MacLean
This is not something we will be able to fix. The server must truly be down. It is a separate service which is not the same as ProteomicsDB web access to Prosit.

2020-01-29 Brendan MacLean
You are better off posting these to the support board, since more people will see it and it is easier to reply back to you where here I have to assign the issue to myself because you are not a valid user to have an issue assigned to.

2020-01-29 Brendan MacLean
reopen
Statusresolved»open
Oops. this is looking like a mistake we made in releasing 20.1. We will probably re-release very soon with a fix.