Issue 481: Error trying to access Tool Store in Skyline Daily

issues
Status:closed
Assigned To:Guest
Type:Defect
Area:Skyline
Priority:3
Milestone:3.6
Opened:2016-10-13 by Susan Abbatiello
Changed:2016-10-13 by Brendan MacLean
Resolved:2016-10-13 by Brendan MacLean
Resolution:By Design
Closed:2016-10-13 by Brendan MacLean
2016-10-13 Susan Abbatiello
Title»Error trying to access Tool Store in Skyline Daily
Assigned To»Brendan MacLean
Type»Defect
Area»Skyline
Priority»3
Milestone»3.6
Hi! I am unable to access the Tool Store from inside of Skyline, please see the error below. Thank you!!

"Error connecting to the Tool Store: The request was aborted: Could not create SSL/TLS secure channel."

2016-10-13 Brendan MacLean
resolve as By Design
Statusopen»resolved
Hi Sue,
It sounds like you are going to need to get through all the updates for your system, which must be running Windows 7?

We had to update to using more modern and secure protocols for interacting with Chorus. Since then we have seen a handful of these errors, on systems where Windows Update has not been functioning automatically and the systems are badly out of date.

Please check Windows Update and let us know if this is not the case (i.e. you are fully up to date), and then which system you are using.

Thanks for the report.

--Brendan

2016-10-13 Brendan MacLean
close
Statusresolved»closed
Assigned ToBrendan MacLean»Guest