Issue 146: cannot install skyline software

issues
Status:closed
Assigned To:Guest
Type:Defect
Area:Skyline
Priority:3
Milestone:1.2
Opened:2012-02-02 by yoxue
Changed:2012-02-02 by Brendan MacLean
Resolved:2012-02-02 by Brendan MacLean
Resolution:By Design
Closed:2012-02-02 by Brendan MacLean
2012-02-02 yoxue
Title»cannot install skyline software
Assigned To»absterga@u.washington.edu
Type»Defect
Area»Skyline
Priority»3
Milestone»1.2
When I tried to install skyline on my computer, I got the following error message:

PLATFORM VERSION INFO
    Windows             : 5.1.2600.196608 (Win32NT)
    Common Language Runtime     : 2.0.50727.3625
    System.Deployment.dll         : 2.0.50727.3053 (netfxsp.050727-3000)
    mscorwks.dll             : 2.0.50727.3625 (GDR.050727-3600)
    dfdll.dll             : 2.0.50727.3053 (netfxsp.050727-3000)
    dfshim.dll             : 4.0.31106.0 (Main.031106-0000)

SOURCES
    Deployment url            : https://skyline.gs.washington.edu/software/Skyline-release_1_1/Skyline.application

ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of https://skyline.gs.washington.edu/software/Skyline-release_1_1/Skyline.application resulted in exception. Following failure messages were detected:
        + Store metadata "AppType" is not valid.
        + Input string was not in a correct format.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

WARNINGS
    There were no warnings during this operation.

OPERATION PROGRESS STATUS
    * [2/2/2012 10:04:11 AM] : Activation of https://skyline.gs.washington.edu/software/Skyline-release_1_1/Skyline.application has started.

ERROR DETAILS
    Following errors were detected during this operation.
    * [2/2/2012 10:04:11 AM] System.Deployment.Application.DeploymentException (SubscriptionState)
        - Store metadata "AppType" is not valid.
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.ComponentStore.GetPropertyAppType(DefinitionAppId appId, String propName)
            at System.Deployment.Application.ComponentStore.GetSubscriptionStateInternal(DefinitionIdentity subId)
            at System.Deployment.Application.SubscriptionStore.GetSubscriptionStateInternal(SubscriptionState subState)
            at System.Deployment.Application.SubscriptionState.Validate()
            at System.Deployment.Application.SubscriptionState.get_IsInstalled()
            at System.Deployment.Application.SubscriptionStore.CheckAndReferenceApplication(SubscriptionState subState, DefinitionAppId appId, Int64 transactionId)
            at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
            at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
        --- Inner Exception ---
        System.FormatException
        - Input string was not in a correct format.
        - Source: mscorlib
        - Stack trace:
            at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
            at System.Number.ParseUInt32(String value, NumberStyles options, NumberFormatInfo numfmt)
            at System.UInt16.Parse(String s, NumberStyles style, NumberFormatInfo info)
            at System.Convert.ToUInt16(String value)
            at System.Deployment.Application.ComponentStore.GetPropertyAppType(DefinitionAppId appId, String propName)

COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.


2012-02-02 Brendan MacLean
resolve as By Design
Statusopen»resolved
Assigned Toabsterga@u.washington.edu»yoxue@celgene.com
Hi Yongjun,
The best place to make a request like this is the support board. Until you are sure there is a fixable bug in Skyline, please avoid posting directly to the issues list. In this case, Skyline v1.1 has been out for over 6 months, and many, many people have installed it successfully. It is much more likely that we will be pursuing how to fix your system to allow you the same success hundreds of others have experienced.

Thanks.

--Brendan

2012-02-02 Brendan MacLean
close
Statusresolved»closed
Assigned Toyoxue@celgene.com»Guest