An error occurred attempting to install Skyline

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An error occurred attempting to install Skyline shobhabr20  2020-08-12
 

Hi Skyline team,

I get an error when trying to install skyline daily and I've included the install.log file.

Skyline-daily 20.1.1.213 (https://skyline.ms/project/home/software/Skyline/daily/begin.view?)

I am installing skyline daily onto our lab server. If the error is stemming from our end, please let me know so I can tell my IT person.

Thanks,
Shobha

 
 
Nick Shulman responded:  2020-08-13
Shobha,

The error that you are getting is:
URLDownloadToCacheFile failed with HRESULT '-2146697211'
Error: An error occurred trying to download 'https://skyline.gs.washington.edu/software/Skyline-daily13-64/Skyline-daily.application'.

I would recommend that you try using a web browser to go to:
https://skyline.gs.washington.edu/software/Skyline-daily13-64/Skyline-daily.application
and see whether you get a more informative error message.

If you are unable to get Skyline-Daily to be installed in the usual way, you might have more success installing the "unplugged" version:
https://skyline.ms/wiki/home/software/Skyline/daily/page.view?name=install-disconnected-64

The unplugged install is not quite as good as the regular one, since it does not know how to check for updates.
-- Nick