Error while installing Skyline 4.1

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Error while installing Skyline 4.1 trinidad martincampos  2018-01-12 02:49
 
Hello and thanks for the wonderful work again!!

I downloaded the new version after receiving the email but I cannot install it. Here you are the error on a Windows 7 64bit machine:

PLATFORM VERSION INFO
    Windows             : 6.1.7601.65536 (Win32NT)
    Common Language Runtime     : 4.0.30319.42000
    System.Deployment.dll         : 4.7.2053.0 built by: NET47REL1
    clr.dll             : 4.7.2053.0 built by: NET47REL1
    dfdll.dll             : 4.7.2053.0 built by: NET47REL1
    dfshim.dll             : 4.0.41209.0 (Main.041209-0000)

SOURCES
    Deployment url            : https://skyline.gs.washington.edu/software/Skyline-release-64_4_1/Skyline.application

ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of https://skyline.gs.washington.edu/software/Skyline-release-64_4_1/Skyline.application resulted in exception. Following failure messages were detected:
        + Downloading https://skyline.gs.washington.edu/software/Skyline-release-64_4_1/Skyline.application did not succeed.
        + The request was aborted: Could not create SSL/TLS secure channel.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

WARNINGS
    There were no warnings during this operation.

OPERATION PROGRESS STATUS
    * [1/12/2018 11:45:23 AM] : Activation of https://skyline.gs.washington.edu/software/Skyline-release-64_4_1/Skyline.application has started.

ERROR DETAILS
    Following errors were detected during this operation.
    * [1/12/2018 11:45:28 AM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
        - Downloading https://skyline.gs.washington.edu/software/Skyline-release-64_4_1/Skyline.application did not succeed.
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
            at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
            at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)
            at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
            at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
            at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
            at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
        --- Inner Exception ---
        System.Net.WebException
        - The request was aborted: Could not create SSL/TLS secure channel.
        - Source: System
        - Stack trace:
            at System.Net.HttpWebRequest.GetResponse()
            at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.




Thanks a lot!!!!
Trini
 
 
Brendan MacLean responded:  2018-01-12 10:57
Hi Trini,
I am not sure. This does not seem to be a widespread problem as many others have upgraded. This might be a networking issue where you are, a firewall issue or something. Others have occasionally gotten around this type of error by going directly to the URL that is failing in a web browser.

https://skyline.gs.washington.edu/software/Skyline-release-64_4_1/Skyline.application

Hope this helps. We definitely want to see everyone upgrade to 4.1 !!

Thanks for reporting this issue.

--Brendan