Brian Pratt responded: |
2021-01-28 07:04 |
Hi Laura,
If you can share your Skyline document (use the Skyline meny item File > Share > Complete), along with the raw file, I can have a look at this.
You can upload them to http://skyline.ms/files.url or we can arrange something more private.
Thanks for using the Skyline support board,
Brian Pratt
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rozas responded: |
2021-01-28 08:08 |
Hello,
I have tried to attach here one of the file that I can not open but it is too large.
I can not share you the file through Skyline because it is not opened in the software, so I do not have the option to share.
Please, If you know other way to send you the file, tell me.
sorry for the inconveniences,
Thanks a lot!
Regards
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Brian Pratt responded: |
2021-01-28 10:06 |
Skyline's File > Share > Complete menu item will zip up your Skyline document and any supporting libraries etc into a .sky.zip file. The raw file is a separate matter.
You can upload both files to http://skyline.ms/files.url or we can arrange something more private.
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rozas responded: |
2021-01-29 02:00 |
Ok. I have attached both documents to the link that you provided to me.
thank you.
Regards.
Laura
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Brian Pratt responded: |
2021-01-29 08:10 |
Thanks for the files. There is something strange happening here, certainly - I can't even open that .raw file in SeeMS or msconvert.
I am wondering if it is damaged - are you able to open it in any other software, and view each scan? (Just opening it isn't a good test, you have to visit each scan the way Skyline or msconvert do.)
Best,
Brian
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Matt Chambers responded: |
2021-01-29 12:51 |
Hi Laura,
You're not the first user to run into this but I've just put a fix in today so it should work in the next daily release.
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Brian Pratt responded: |
2021-02-01 09:37 |
Hi Laura,
Until the next Skyline Daily drops you can work around this by converting to mzML with a new copy of msconvert, which should have Matt's fix in it now.
Thanks for taking the time to let us know about the problem.
Best,
Brian Pratt
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rozas responded: |
2021-02-16 01:51 |
Hello,
Thank you for your nice help and collaboration,
I could open my files by using msconvert and now I can open them directly with the new beta version.
kind regards,
Laura
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Brian Pratt responded: |
2021-02-16 08:59 |
Excellent! Thanks for letting us know.
Best regards,
Brian
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