Skyline 4.1 can't open 6500 Sciex MRM wiff data

support
Skyline 4.1 can't open 6500 Sciex MRM wiff data heyang  2018-10-23 05:08
 

Error message:
The file contain error on line 1 at col 1.

Any suggestion about this?

 
 
Nick Shulman responded:  2018-10-23 05:21
Is there a "More Info" button on that error message box that you are seeing? If there is a More Info button there, could you press it, and then send us the text?

You should probably send us your .wiff file, and the .wiff.scan file that goes along with it.
If those files are less than 50MB, then you can attach them to this support request.
Otherwise, you can upload those files here:
https://skyline.ms/files.url
-- Nick
 
heyang responded:  2018-10-23 05:27
More info,
System.Reflection.TargetInvocationException: There is an error in XML document (1, 1). ---> System.InvalidOperationException: There is an error in XML document (1, 1). ---> System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlReader.MoveToContent()
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderSrmDocument.Read1_srm_settings()
   --- End of inner exception stack trace ---
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(TextReader textReader)
   at pwiz.Skyline.SkylineWindow.<>c__DisplayClass12b.<OpenFile>b__129(IProgressMonitor progressMonitor) in c:\proj\skyline_4_1_x64\pwiz_tools\Skyline\SkylineFiles.cs:line 258
   at pwiz.Skyline.Controls.LongWaitDlg.RunWork(Action`1 performWork) in c:\proj\skyline_4_1_x64\pwiz_tools\Skyline\Controls\LongWaitDlg.cs:line 228
   --- End of inner exception stack trace ---
   at pwiz.Skyline.Util.Helpers.WrapAndThrowException(Exception x) in c:\proj\skyline_4_1_x64\pwiz_tools\Skyline\Util\Util.cs:line 1837
   at pwiz.Skyline.Controls.LongWaitDlg.PerformWork(Control parent, Int32 delayMillis, Action`1 performWork) in c:\proj\skyline_4_1_x64\pwiz_tools\Skyline\Controls\LongWaitDlg.cs:line 176
   at pwiz.Skyline.Controls.LongWaitDlg.PerformWork(Control parent, Int32 delayMillis, Action`1 performWork) in c:\proj\skyline_4_1_x64\pwiz_tools\Skyline\Controls\LongWaitDlg.cs:line 131
   at pwiz.Skyline.SkylineWindow.OpenFile(String path, FormEx parentWindow) in c:\proj\skyline_4_1_x64\pwiz_tools\Skyline\SkylineFiles.cs:line 262
 
heyang responded:  2018-10-23 05:35
Also wiff and wiff.scan files are attached, not sure received or not? thanks,
 
heyang responded:  2018-10-23 10:31
Problem is solved. Sorry for the mess up.